For over 40 years, Arrow Construction Products has been a leader in supplying quality products and solutions to the construction industry of Atlantic Canada.
Our dedicated Inside Sales & Warehousing teams, together with our Territory Managers and Product Specialists, are committed to delivering unparalleled customer service. Our unique model allows us to develop trustworthy relationships with our customers to better understand the needs and challenges of their business. The experienced team at Arrow are experts in their field, and by listening to our customer base and researching and analyzing the market, we continue to bring new innovative products to Atlantic Canada.
The company started with a single warehouse in Fredericton, NB with additional sales offices in Moncton, NB and Halifax, NS. In 1980, a warehouse branch was opened in Moncton, NB followed by Dartmouth, NS a year later. In 1983 a branch was opened in St. John’s, NL and in 2007 the branch in Saint John, NB was opened. Today, we have a full-time sales staff based in these five regional branch/warehouse locations and supported by head office functions of marketing, purchasing, accounting and technical support staff.
In the early years, Arrow focused on products used in concrete for civil applications such as bridges and overpasses. Another major focus area was introducing single-ply roofing membranes to the Atlantic Provinces. These product areas are still major components of our product line, however, industry demand and environmental controls have broadened our focus into many other markets. The protection of the environment as well as corrosion control on concrete and steel surfaces has broadened our concentration on new construction to restoration and rehabilitation. Industry and owners demand products that perform. Our company has aligned itself with major reputable manufacturers. A good part of our successful history has to do with demanding quality products.
We are the exclusive representative for many of our suppliers acting as a distributor and/or agent. The majority of these have been long term relationships of 25-35 years. Strong, reliable relationships with our reputable vendors contributes greatly to our success.
The combined construction experience of our field sales staff exceeds 450 years. Over 300 years of this experience is with our company. There is no doubt that our number one asset is our people. Our people are dedicated, conscientious, aggressive and hard-working. Our team has extensive training and expertise and provides knowledge based support and solutions that our customers can count on to get the job done right.
Arrow staff is continually being kept up to date on product advancements and product training. Our sales program is based around providing training/sales expertise for our people and quality products for our customers. This, along with our emphasis on product promotion to designers and owners, involvement in industry associations, product seminars, trade shows, etc., has resulted in a strong working relationship with our customers.
Arrow Construction Products Limited prides itself in its working relations with customers. Without satisfied customers there would be no business. We strive to satisfy the needs of trade contractors, generals and project managers to ensure that materials are priced competitively and delivered on time. We do likewise with Industry and owner accounts where materials are involved. We also strive to ensure that our products have been recommended correctly and that they are applied or used according to their intended application.
Arrow’s access to technical and engineering services can assist designers and users in the best possible and safest applications for our products either in the design office or in the field. Our sales counters and field sales personnel, backed up by capable marketing and technical staff are willing and able to assist customers in all aspects of sales and service. We are committed to providing the best products and best service.
Arrow Construction Products is committed to quality in our staff, facilities, products / solutions and service and we are proud of what we bring to the construction industry of Atlantic Canada.